Sandblu Resort is currently in search of:
Luxury Retail Store Manager
Sandblu: Shaping a new era of ultra-luxury hospitality in Santorini
Perched on the foothills of Ancient Thira, Sandblu redefines world-class luxury on the island of Santorini. Since first opening its doors in 2024, the resort has earned recognition among hundreds of guests 5-star reviews but also prestigious Media including Vogue, Travel & Leisure, Condé Nast Traveler, The Times, Robb Report and more. In 2025, we proudly launched Blu Restaurant in Imerovigli, extending the Caldera Experience, and received “Greece’s Best Hotel Restaurant 2025” award for Nectar at the World Culinary Awards.
With 66 exquisitely designed accommodation options, multiple exceptional dining venues, Aurora Spa, Nous & Soma Fitness Center, a kids’ club, several retail boutiques, a chapel and multi-purpose areas for bespoke events, Sandblu offers a complete, full-service 5-star resort experience, in a Cycladic village setting. From wellness retreats to one-of-a-kind in-house experiences for guests, every moment spent here is thoughtfully curated and made to be remembered.
As a fast-growing, award-winning company with headquarters in Athens, Sandblu partners with leading consortia, participates in international trade shows and fairs, and innovates towards a vision for building microcosm of extraordinary experiences across Santorini, with respect to the heritage and the local community. With a growth mindset and a commitment to excellence and constant improvement, Sandblu offers it all. It’s a flagship destination where every detail is intentional, and every guest journey unforgettable.
Discover more: Sandblu Restaurant Gallery, Nectar Restaurant Gallery and Blu Restaurant Gallery or find us on social media at Sandblu, Nectar Restaurant and Blu Restaurant.
Job requirements
- Proven experience in retail management; luxury fashion, footwear, or accessories experience is strongly preferred.
- Studies in retail, business, or hospitality will be consider an asset.
- Excellent understanding of luxury customer service and high-end sales strategies.
- Strong leadership, communication, and interpersonal skills.
- Business-oriented mindset with the ability to analyze performance and drive results.
- Computer literate, including MS Office and POS systems.
- Excellent command of English is mandatory; additional languages are highly valued.
Job responsibilities
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Lead, coach, and inspire the boutique team to deliver impeccable luxury service at all times.
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Foster a positive, collaborative, and high-performing team culture built on trust, respect, and motivation.
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Deliver and champion exceptional, personalized customer service that builds long-term guest relationships.
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Welcome VIPs and high-profile guests, ensuring tailored experiences and elevated service delivery.
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Support the team on the sales floor, leading by example in high-end selling techniques and storytelling.
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Handle guest concerns or complex situations with discretion, empathy, and solution-oriented thinking.
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Drive boutique sales performance, ensuring achievement of revenue targets and KPIs.
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Oversee daily operations, including opening/closing procedures, cash handling, and POS accuracy.
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Ensure full compliance with company policies, procedures, and audit requirements.
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Ensure the boutique is impeccably presented according to luxury brand guidelines at all times.
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Oversee merchandise replenishment, stock levels, deliveries, and inventory accuracy.
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Maintain an organized stockroom and efficient back-of-house operations.
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Act as a true ambassador of Sandblu and the luxury brands represented, embodying their values and aesthetic.
Job benefits
- Tailored Compensation: Salary package customized to fairly reflect your profile and expertise.
- Staff Residences: Accommodation, with comfort amenities, ensuring a seamless home-away-from-home experience in Santorini.
- All-day Meal Plan: Balanced and freshly prepared meals (breakfast, lunch, dinner), served in welcoming staff dining setting.
- Exclusive Staff Privileges: Access to special staff discounts across our network of partners and Friends & Family rates for your loved ones.
- Pathway to Growth & Development: Ongoing professional development in line with global hospitality standards and a clear trajectory for career advancement within a fast-growing, award-winning resort.
- Recognition & Rewards: Access to performance-based bonus schemes and recognition initiatives that celebrate talent, achievement, and contribution to the Sandblu vision, along with CSR and engagement activities that foster connection and purpose.
Passion, precision, purpose – make this your own career story.
We are a team of passionate, creative professionals delivering heartfelt hospitality, where precision, warmth, and artistry define every interaction. We nurture growth, celebrate individuality, and empower our team to thrive in a culture built on collaboration and shared purpose.
Your Worklife at Sandblu
Warmth & Unforgettable Hospitality | Teamwork & Positive Energy | Kindness, Empathy, Integrity | Continuous Improvement | Learning Something New Every Day.
At Sandblu, our teams are at the heart of every guest experience, embodying the spirit and values of our brand, as true ambassadors. Every element of the employee experience reflects the same attention to detail we offer to our guests. We are actively committed to their well-being, from modern accommodations and nutritious meals to a balanced, fulfilling and friendly work environment, where respect is protected. We open pathways for their growth and recognize their contributions, empowering them with every tool to make an impact at their job from day one, so they can bring their best selves to work every day.
RMKA PC and RSTQ PC are equal opportunity employers. We are committed to creating a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.