The Store Manager will play a pivotal role in driving the store’s success by fostering a positive, customer-centric atmosphere. Through outstanding leadership, sales expertise, and in-depth knowledge of luxury retail, they will be instrumental in achieving sales targets and enhancing the overall shopping experience.

Key responsibilities include:

• Providing strong leadership to the store team, motivating and inspiring them to meet individual and collective goals.
• Promoting a collaborative, team-oriented culture that prioritizes effective communication and exceptional customer service.
• Organizing regular training sessions to enhance product knowledge, sales techniques, and customer service skills.
• Leading by example by actively engaging in sales activities to drive revenue and ensure top-tier customer service.
• Building lasting relationships with customers, addressing inquiries and concerns with professionalism and care.
• Leveraging customer feedback to refine the shopping experience and build customer loyalty.
• Managing inventory levels, performing regular stock checks, and ensuring timely replenishment in coordination with head office and regional distribution centers.
• Monitoring sales performance, expenses, and other key performance indicators to identify improvement opportunities and implement effective strategies.
• Ensuring compliance with all safety and security standards.

Requirements:

• Proven experience as a Store Manager within the luxury, fashion, jewelry, or high-end retail industry.
• Strong leadership skills with the ability to build, motivate, and develop a high-performing   team.
• A proven track record of exceeding sales targets.
• Proficiency in English.
• Excellent communication and customer service skills.
• High levels of professionalism, integrity, and attention to detail.
• Flexibility to work in a dynamic retail environment, including weekends and holidays.

Benefits:

💰  Competitive Salary
👨‍💻 Opportunities for travel and international training
🏢 Dynamic and friendly work environment