The ideal candidate will possess strong sales skills, deep knowledge of marine products, and the ability to build lasting client relationships while managing warranty, maintenance, and technical support.

Key Responsibilities:

Sales & Customer Engagement:

• Assist customers in selecting boats, yachts, engines, and marine equipment based on their needs and preferences.
• Promote and sell a variety of marine products and services.
• Conduct sales presentations, product demonstrations, and provide comprehensive product information, including features, pricing, and after-sales services.
• Handle contracts, agreements, and follow-up to close sales successfully.
• Achieve individual sales targets and contribute to overall team goals.
• Attend trade shows, exhibitions, and events to showcase products and stay updated with industry trends.

After-Sales Support & Client Care:

• Provide prompt assistance to clients regarding service requests, technical issues, and warranty claims.
• Coordinate maintenance, repairs, and warranty work with shipyards, service teams, and external partners.
• Act as a liaison between clients and internal teams, including engineering, production, and logistics.
• Maintain accurate records of service activities, customer feedback, and follow-up actions.
• Contribute to continuous improvement by gathering customer insights to enhance products and services.

Documentation & Administration:

• Assist with maintaining yacht documentation and building a structured database within the company’s ERP system.
• Ensure showroom, displays, and customer-facing areas are maintained to high standards.

Qualifications:

• Proven experience in marine sales, after-sales support, or a similar client-facing role in the marine industry.
• Strong understanding of boats, yachts, engines, and marine equipment.
• Excellent sales, negotiation, and customer service skills.
• Ability to build long-term relationships with clients and vendors.
• Knowledge of sales contracts, agreements, and warranty processes.
• High school diploma required; bachelor’s degree in business, marketing, or marine studies preferred.
• Proficiency with ERP systems, CRM software, and Microsoft Office Suite.
• Proficiency in English, a second foreign language is also a plus

Key Competencies:

• Customer-focused mindset with a commitment to excellence.
• Strong problem-solving and organizational abilities.
• Effective communication and interpersonal skills.
• Flexible, proactive, and able to thrive in a dynamic environment.

We offer:

• Competitive base salary upon candidate experience and qualifications
• Health insurance
• Professional development opportunities
• Travel to trade shows and client sites as required