Account Manager – D2D FTTH

                                                      Athens, Attica, Greece

We at Nova, are a very young and dynamic team , the 2nd largest telecom provider in Greece, looking for vibrant, young, and fast thinking “Account Manager - D2D FTTH” to be part of our successful team in our “D2D Sales Team”.

You have a challenging mission for:

Managing and supporting sales teams in the field, ensuring they meet and exceed acquisition targets while maintaining high service quality and compliance standards

What will you do: 

• Provide on-the-ground support to D2D sales teams, ensuring alignment with company goals and commercial policies.
• Work closely with agents, supervisors, and partners to optimize performance and increase market penetration.
• Ensure sales teams are equipped with the necessary knowledge, tools, and motivation to drive high-quality customer acquisitions.
• Track KPIs and performance metrics to identify areas for improvement.
• Implement best practices in sales techniques, customer engagement, and conversion strategies.
• Collaborate with cross-functional teams (marketing, operations, customer service) to enhance customer experience and retention.
• Develop strong relationships with external sales partners and ensure alignment with business objectives.
• Coordinate with internal teams to resolve issues, streamline processes, and enhance sales effectiveness.
• Provide ongoing training, coaching, and feedback to field sales agents.

It would be great if you have:

• At least 2 years of experience in D2D B2C sales (Telecommunications or related industry preferred).
• Proven experience in sales team coordination, on-field support, and direct sales optimization.
• Strong understanding of FTTH products and the ability to communicate their value effectively.
• Experience working with sales & CRM systems (Knowledge of WIND/Nova systems will be considered a strong plus).
• Prior experience in FTTH/D2D sales operations or partner management.
• Data-driven mindset with the ability to analyze sales trends and take proactive action.
• Hands-on experience in coaching and training field sales teams.

What We Offer:

• Bonus Scheme to celebrate your achievements.
• Wellness programs to keep yourself fit.
• Mobile voice and data to talk.
• Discounts on Nova Fixed / Mobile / TV for you, friends, family.
• Private Insurance program to check up your health.
• Toddlers allowance to daycare your kids.