The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.

Key Responsibities:

• Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals

• Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement

• Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement

• Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards

• Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives

• Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge

• Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals

• Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability

Candidate profile:

• Bachelor's Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred.

• Strong background in Sales is preferred.

• Sense of professionalism and ability to develop relationships.

• Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.

• Proficient in Microsoft Office, especially Excel. BI tools knowledge is a plus.

• Strong communication skills, both written and verbal, both in German (C2) and English (B2)

What we offer:

• Initial training

• Competitive salary

• Fixed working hours (Monday to Friday, 9am-5pm)

• Hybrid Model (2 home office days) - please note this oculd be subject of changes, per client request.