Company Description

Are you ready to shape the future technological landscape in Europe?

We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

Job Description

Ever wondered what it feels like to be an Account Manager in Netcompany?

Joining us as an Account Manager, you will be responsible for managing and growing our key accounts in the Public Sector, ensuring the delivery of exceptional IT services and consulting solutions that meet our clients' needs.

As an Account Manager you will:

• Consult with public sector clients to understand their vision, challenges, and specific needs, ensuring a tailored approach to delivering solutions that align with their goals.
• Analyze customer requirements and provide relevant insights into their domain, delivering actionable solutions that address both current and future needs.
• Collaborate with the client to define and refine solutions and offerings that best serve their objectives, ensuring they align with their strategic priorities.
• Build and maintain strong relationships with key stakeholders, focusing on discovering their landscape to more effectively position and enhance the offering over time.
• Develop high-quality marketing and business materials (such as reports, proposals, and vision statements) that communicate the value of the solution to key stakeholders.
• Work closely with the sales team to ensure seamless execution of projects and solutions, ensuring that client expectations are met and exceeded.
• Drive customer satisfaction and retention, with a focus on ensuring that clients see continuous value from the solutions provided.
• Monitor and manage account performance, ensuring alignment with key performance indicators (KPIs) and customer satisfaction metrics.
• Proactively address client concerns and feedback, facilitating timely resolutions and ensuring long-term, successful partnerships.

Qualifications

What would make you a fit for the role:

• Extensive and proven experience (minimum 5 years) in Account Management and/or IT consulting in Digital Government / Defense / Civil protection / Immigration / Foreign affairs
• Bachelor's degree in Computer Science or a related field; Master's degree would be an asset
• Deep understanding of the Public Sector domain in Greece
• Strong business and technology knowledge in Government relevant domain
• Excellent communication and relationship-building skills
• Ability to create impactful business and marketing content
• Strategic mindset, proactiveness, and a solution-oriented approach
• Demonstrated success in achieving sales targets and driving business growth
• Strong analytical skills with the ability to interpret complex data and market trends
• Excellent Greek and English communication skills.

Additional Information

Being a part of the Netcompany team, you will be provided with:

• The opportunity to work in a modern environment & in a hybrid working model
• A seamless onboarding experience and a buddy to support you on your first steps
• A competitive compensation & benefits package
• Health and life insurance program
• Meal and commuting allowance
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• A personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany in Athens, you will be part of a vivid team of 2,300+ tech professionals. When at the office, you'll have the flexibility to work from our three modern, sustainable, and state-of-the-art offices!

Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/