• Build and enhance strong relationships with retail clients in his/her responsibility area.
• Implement customer account activity plan and execute all necessary in-store activities ensuring consistency with the guidelines of the Sales Management team.
• Monitor the implementation of various promotion plans and in-store activities to optimize brands’ presence.
• Execute effective follow-up as per the agreed monthly customer sales plan.
• Negotiate stands and additional secondary placement & displays to maximise sales.
• Achieve sales, market share, distribution targets and other Sales related KPIs.
• Identify new business opportunities and propose sales initiatives.
• Have a solid understanding of the category and shopper behaviour and provide feedback.
• Monitor and report on competitor activity.
• Perform store visits and order taking.
• Provide excellent customer service by addressing client inquiries and resolving issues promptly.
• Educate clients on product features, benefits, and proper usage to maximize satisfaction and loyalty.
• Manage shopper complaints by visiting shoppers, receiving samples and feedback. 

Academic qualifications & specific skills:

• Bachelor’s Degree in Business Administration, Economics, Marketing or any other relevant field
• Master’s Degree in Business Administration, Economics, Marketing or any relevant field would be considered a plus
• 2-3 years of working experience in a similar role in FMCG would be considered as an asset
• Excellent communication and interpersonal skills to build and maintain client relationships.
• Excellent negotiation and persuasion abilities.
• Ability to work independently and manage time effectively.
• Excellent knowledge of the English language (verbal & written)