The Quality Control Manager is key to for the continuous improvement and stable client deliveries in the EMEA region. By supporting on standardized ways of working across countries, consistent high-quality outputs can be secured for our manufacturer and retailer clients from the FMCG (Fast Moving Consumer Goods) industry

• Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams
• Verify and test changes to existing deliveries before client release
• Work closely with internal stakeholders from the EMEA countries, as well as with partners from offshore and onshore teams for the end-to-end value stream
• Participate in daily and weekly meetings to organize the work within the team
• Collaborate actively with Operations and Technology departments to resolve process gaps and reduce process defects
• Maintain and update Standard Operation Procedures and guidelines by staying up to date with digital transformation
• Devising ways to improve the production process to ensure higher-quality outputs
• Devising, improving, and reviewing new specifications and procedures for products or processes, and training staff to use them
• Identify any deviations from quality standards and close the gaps
• Inspecting the final output, comparing it to the requirements, and approving or rejecting the final products

• University Degree preferably in Business Administration, Quality Management or related subject
• 1-3 years of work experience in relevant field
• Excellent English communication skills both verbal and written – Technical writing skills is advantageous
• Analytical & Numerical skills
• MS Office skills, especially Excel
• Ability to facilitate virtual meetings in a multi-cultural environment
• Attention to detail
• Project Management skills are advantageous to lead improvement initiatives and implement changes