POSITION: SHIFT SUPERVISOR (Προιστάμενος Βάρδιας Καταστήματος)
Store: Kipoi Evrou (Κήποι Έβρου)
Reporting to the Operations General Manager/ Deputy Operations General Manager
Main responsibilities include:
- Verifies staff positioning during the shift according to the store activity and priority.
- Communicates necessary information at the beginning of the shift, including promotions and new products, company policies and procedures.
- Guarantees that store standards are in place, ensuring correct pricing and checking expiry dates.
- Maintains a clean, organized and aesthetically pleasant storefront and ensures that store policies and procedures are followed.
- Responds to customer complaints and concerns in a professional manner.
- Creates and maintains a working environment that ensures his/her direct team satisfaction and engagement.
- Daily communication with the Operations Store Manager to review the store shift’s operation.
- Develops and grows his/her team of associates by ensuring the proper learning and development, performance appraisal and identification of talents.
- Constantly motivates the team and aligns all people towards the goals.
- Constantly drives customer experience and ensures the excellent execution of all customer experience elements (such as store atmosphere, visual merchandising, replenishment, customer service, fast and efficient transactions).
Core Skills required:
- Excellent verbal communication and the ability to convey important information clearly and effectively.
- Great listening skills and ability to take direction from individuals in higher-level positions.
- Strong leadership and initiative.
- Excellent delegator and mediator.
- Capable of providing excellent customer service.
- Quick decision-making and problem-solving abilities.
- Responsible, goal oriented and organized.
- Bachelor degree (or other degree) is required.
- Minimum 3 years of relevant experience in retail, sales or commercial departments.
- Minimum of 2 years of experience in managing people.
- Relevant experience in fast moving product category is advantageous.
- Excellent use of the English language.
8ωρη απασχόληση/ Πενθήμερη Εργασία/ Ανταγωνιστικές αποδοχές/ Άριστες συνθήκες εργασίας/ Ευκαιρίες επαγγελματικής εξέλιξης/ Συνεχής εκπαίδευση/ Εργασία σε διεθνές περιβάλλον/ Bonus Παραγωγικότητας βάση επίτευξης στόχου.