Key Responsibilities

Guest Arrival Management: Handle guests’ arrivals, including pick-up requests, luggage assistance, and transportation to the hotel.

Flight Coordination: Be present at scheduled flight landings to assist incoming guests with baggage clearance and guide them to transport facilities.

VIP & VVIP Service: Ensure VIP and VVIP guests are welcomed professionally, with seamless transportation arrangements.

Guest Assistance & Information: Provide information on hotel facilities and assist guests with car transfers or official car rentals when needed.

Airport Liaison: Maintain strong relationships with airport personnel, including airline employees, immigration, and customs officers, to facilitate smooth guest services.

Qualifications & Experience

• Experience in guest services, front office, or airport operations, preferably in hospitality or travel.
• Excellent communication, interpersonal, and problem-solving skills.
• Professional and guest-focused demeanor with the ability to work under pressure.
• Knowledge of airport procedures, airline protocols, and transfer logistics.

What we offer

Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.

Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.

Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training.