Key Responsibilities
Front Desk Operations: Manage check-ins, check-outs, and guest inquiries during the night shift, ensuring smooth service.
Audit & Reporting: Reconcile daily financial transactions, prepare night audit reports, and ensure accurate posting of all accounts.
Guest Support: Respond to guest requests and issues promptly, maintaining high service standards.
Safety & Security: Monitor hotel premises during night hours, ensuring the safety of guests and employees.
Collaboration: Coordinate with other departments for room status updates, special requests, and any overnight operational needs.
Qualifications & Experience
- Proven experience in front office, accounting, or auditing in the hospitality industry preferred.
- Strong numerical, analytical, and reporting skills.
- Proficiency in hotel management systems and MS Office.
- Excellent communication and problem-solving skills.
- Ability to work independently, responsibly, and overnight shifts.
What we offer
Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training.