The organization

We are driven by our purpose: We bring people more choices to enjoy life their way, by creating a world of personalized experiences, innovative services, and huge range of products; a world that cares about each of us and our common future.

Our key success driver is our people who share mutually the values of our brand: we are human2human, we work wonders, we celebrate uniqueness, we embrace betterness. We do our best to keep everyone excited and have the support they need to bring their best.

Public Group strategically invests to create an ecosystem of innovative scaleups around its core Omnichannel Retail business, with the objective to provide exciting customer experiences powered by operational excellence. We bring together technology, talent & entrepreneurship to create value in the Greek market & society.

Our Omnichannel retail, in Greece and Cyprus, consists of the love brand Public and Media Markt, a consumer electronics retailer with long lasting heritage. Innovation is part of our DNA. Through our ecosystem of startups and organizations, -Douleutaras.gr, iRepair , Instacar, our tech Public Next, Endeavour & Venture Friends - we offer pioneer services to our consumers. We operate 67 stores, 4 eShops and an ecosystem of digital properties such as: public ticketing, public business and bookfriends.gr.

Responsibilities:

• Handle daily flow of cuctomer deliveries and carrier issues
• Manage customer service issues regarding Last Mile
• Align with Warehouse and Web Fulfillment teams

Requirements:

• AEI or TEI degree
• Excellent knowledge of Excel (Analytical skills, Creating Reports)
• Excellent communication skills
• Strong team spirit, initiative, and enthusiasm for the best result

What we offer:

• Dynamic work environment
• Exciting opportunities to grow with the role
• Great experience in a well-known and respected growing business

All applications will be treated with the strictest confidentiality.