Ella Resorts is a newly established hospitality management company, boasting a collection of eco-chic hospitality properties. In 2023, Ella Resorts will be operating a portfolio of 6 lifestyle & family resorts on the islands of Rhodes & Corfu, offering exceptional quality and service excellence. We are seeking to hire:
Waiter
Position Summary
The waiter ensures that all guests are served according to Ella Resorts Service Standards in the Restaurant / Bar / Lounge areas. Displays highest standards of hospitality and welcome, demonstrated at all times within all food and beverage areas. Takes orders for, serves (when applicable, prepares) food and beverages for guests as per the Ella Resorts standards in a friendly, timely and efficient manner.
Responsibilities
- Strictly follows personal grooming & hygiene standards for self and others
- Makes guests feel welcome in the outlet, directs and supervises service
- Interacts and communicates with guests
- Emphasizes on the sequence of service
- Follows “Clean as you go policy” and always keeps work area clean
- Handles guest complaints or comments in the absence of the Restaurant Manager
- Promotes and maintains good relationships with the kitchen and other restaurant staff
- Ensures proper hand over to the next shift and logs information’s in detail
- Handles opening/closing checklist and makes sure that appropriate actions are taken to have checklists maintained
Requirements
- Three or more years’ working experience in a similar role at a 5-star hotel
- Degree/Diploma in Tourism
- Excellent knowledge of English language
- A second language (French, German, Russian, or Italian) will be considered as a plus
Position Attributes
- Flexibility to respond to a range of different work situations
- Passion for delivering exceptional levels of services
- Negotiation and excellent communication skills
- Pleasant personality, client oriented
Benefits
- Accommodation & daily meal
- Competitive remuneration package
- Company Bonus scheme, according to performance
- Continuous training
- Career prospects on a transparent working environment
- Company team events
- Collaborative working environment
Ella Resorts are dedicated in providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.
Join us today to build our future together.
All applications will be acknowledged and treated as strictly confidential.