The position is established for the purpose of supporting the IT Team of Asso. The IT Support Technician is responsible for providing daily technical support to users and ensuring the smooth operation of the organization’s IT systems. The role focuses on troubleshooting hardware, software, and network issues, supporting office IT infrastructure, and assisting users with their everyday IT needs.
Responsibilities
- Provide daily IT support to end users for hardware, software, and connectivity issues.
- Troubleshoot problems related to operating systems, Microsoft Office, and business applications.
- Install, configure, and maintain computers, printers, and other IT equipment.
- Support basic network operations and connectivity.
- Assist users with general IT requests and day-to-day technical issues.
- Provide basic user guidance and support on company IT systems and tools.
Requirements
- Studies in IT or a related field.
- Min 1 year of experience in IT support is required.
- Basic knowledge of IT support and troubleshooting.
- Familiarity with Microsoft Office and common office software.
- Understanding of basic networking concepts.
- Clear and effective oral and written communication skills in English language;
- Strong problem-solving and communication skills.
- Ability to support non-technical users effectively.
Benefits
- Private Health Insurance
- Company Bus from central spots
- Fast-paced environment
- Specialization in a niche market
- Competitive compensation
- Continuous development opportunities
This job description is intended to convey information essential to understand the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties and responsibilities or working conditions associated with the position. All the above are illustrative duties and the post holder will be expected to become involved in a range of work to enable the team to respond effectively to the requirements of the Company.
We are an equal opportunities employer. We are determined that no job applicant or employee receives less favorable treatment on the grounds of sex, pregnancy or maternity, gender re-assignment, sexual orientation, religion or belief, marriage or civil partnership, age, race, or disability. All information will remain confidential to the Company and will be handled in accordance with the requirements of the Personal Data Protection legislation.