Costa Navarino is a sustainably driven destination in the Mediterranean, located in Messinia in the southwest Peloponnese. Graced with a breath-taking seaside landscape, this is a region shaped by 4,500 years of history. The Costa Navarino philosophy is driven by a genuine desire to preserve the natural beauty and heritage of Messinia. It is currently home to four 5-star hotels, The Romanos, a Luxury Collection Resort and The Westin Resort Costa Navarino at Navarino Dunes, W Costa Navarino and Mandarin Oriental, Costa Navarino at Navarino Bay.
The destination comprises several distinct sites featuring five-star hotels, luxury private residences, a world-class golf experience, and many year-round activities. Navarino Dunes is home to The Romanos, a Luxury Collection Resort, The Westin Resort Costa Navarino and Costa Navarino Residences. Navarino Bay is the setting for Mandarin Oriental, Costa Navarino, W Costa Navarino and Navarino Agora, a curated marketplace. Both sites have signature golf courses, while at Navarino Hills there are two further signature golf courses.
The award-winning The Romanos, a Luxury Collection Resort and The Westin Resort Costa Navarino are seeking for Assistant Waiter. An Assistant Waiter/Waitress should assist in providing excellent customer service, through taking and placing guests’ orders and delivering meals and beverages to guests and achieve the maximum guest satisfaction, on a daily basis in a timely, friendly, and efficient manner, in collaboration with the Head waiter / waitress.
Responsibilities
- Manage guest’s expectations, and attend to their needs, in a proactive and positive manner.
- Prepare and organize mise en place based on daily outlet needs, for all equipment. Prepare and sanitize all the tables, chairs while assisting Head waiter with the daily duties.
- Carry out position allocated tasks during shift and provide a detailed handover at the end of the shift, focusing on continuous improvement on a daily basis.
- Greet and welcome guests in a courteous manner. Take orders using the PDA system and serve with accuracy, following brand standards and H&S protocols.
- Communicate special requests from guests to the F&B and culinary team, regarding allergies or specific preferences, to ensure excellent customer service is provided.
- Maintain high standards of personal hygiene and preserve a clean and tidy work area at all times.
- Assist in all BOH preparations when necessary, ensuring teamwork and effective communication is maintained.
- Follow all H&S rules, hotel policies, SOPs and Brand Standards at all times. Guide and encourage team to do the same.
- Attend all trainings and seminars provided by the company and continuously remain updated for all trends and market news.
Requirements
- 1 year experience in the Food and Beverage industry (Service) at a 5* hotel is desirable
- High school Diploma
- Be a person with enviable customer service skills
- Speak, write and converse freely in both Greek and English.
- Have good computer skills
- Be an inspiring team player
- Good communication skills, both verbal and written
- Multitasking abilities / Flexibility / Positivity
Benefits
What We Offer:
- Competitive Compensation Package
- Private Medical Plan
- Accommodation in the vicinity of Costa Navarino (for non-Messinian associates)
- Meals Provided On-site
Personal & Professional Growth:
- Ongoing Training & Development Opportunities
- Potential for Task Force Assignments Abroad in Marriott Hotels
- Exposure to an International Work Environment
Wellbeing & Perks:
- Use of Costa Navarino Facilities (subject to internal policies)
- Access to the Support Room – Online Wellness Platform
- Discounts at Marriott Hotels Worldwide