ENTERSOFTONE - Redefining Business Software in an AI-powered Future
ENTERSOFTONE supports 90,000+ businesses with 1,500+ employees across 10 cities in 4 countries. We deliver Cloud, Web, and AI-driven solutions (ERP, CRM, HCM, WMS, e-Invoicing) to help organizations work smarter, grow faster, and leverage AI insights.
We are looking for a Technical Application Support Specialist to join our high caliber team.
Your contribution to the success of the team
- Act as a contact to new and existing customers and resellers, answering questions ranging from support to setup, handling objections, provide advice and keeping them engaged in the process
- Advocate for customers by capturing and sharing feature requests and other feedback
- Demo or troubleshoot features through scheduled calls or video meetings
- Collaborate with the engineering and product teams on technical and operational aspects
- Perform training sessions for new and existing customers and partners
- Test and evaluate new hardware and POS devices
Your Qualifications & Competencies
- 3+ years of experience retail company
- Good knowledge of retail business
- Good knowledge of retail hardware (ECR and EFT)
- Very good knowledge of Windows and Android setup and configuration
- Excellent communication, negotiation and interpersonal skills
- Able to prioritize and multitask
- Passionate and eager to learn
Your Benefits:
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:
💰Competitive remuneration package
❤️Private health insurance plan
🏠Hybrid working model
💯Opportunity to work alongside people who are always eager to mentor
🚍Transportation with company’s bus from central stations
📖 Funded training & development opportunities
🥪Catering food services