ENTERSOFTONE - Redefining Business Software in an AI-powered Future
ENTERSOFTONE supports 90,000+ businesses with 1,500+ employees across 10 cities in 4 countries. We deliver Cloud, Web, and AI-driven solutions (ERP, CRM, HCM, WMS, e-Invoicing) to help organizations work smarter, grow faster, and leverage AI insights.
We are looking for a Customer Database Manager to join our high caliber team.
Your Role
Are you passionate about turning data into real business opportunities? We’re looking for a Customer Database Manager who will analyze customer data from our CRM system and translate insights into actionable business opportunities.
Your contribution to the success of the team
- Analyze customer data from the CRM database to identify trends, patterns, and opportunities
- Generate reports highlighting potential sales opportunities, customer behavior, and market insights
- Evaluate qualitative and quantitative data to support decision-making
- Support segmentation, targeting, and campaign analysis initiatives
- Collaborate with marketing teams to propose and optimize targeted campaigns
- Monitor campaign performance and suggest improvements based on data analysis
Your Qualifications & Skills
- Bachelor’s or Master’s degree in Statistics, Mathematics, Data Analysis, Business Analytics, or a related quantitative field
- 2+ years of experience in data analysis, database management, or similar role
- Strong hands-on experience with CRM systems, as well as advanced knowledge of Microsoft Power BI (familiarity with other BI tools is considered a plus)
- Advanced proficiency in Microsoft Excel
- Ability to present data in a clear and meaningful way
- Excellent analytical and problem-solving skills
- Detail-oriented and proactive, with a strong ability to translate data into actionable insights.
- Ability to work independently and as part of a team
Nice to Have:
- Experience in marketing analytics
- Familiarity with reporting tools and dashboards
Your Benefits:
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:
💰Competitive remuneration package
❤️Private health insurance plan
🏠Hybrid working model
💯Opportunity to work alongside people who are always eager to mentor
🚍Transportation with company’s bus from central stations
📖 Funded training & development opportunities
🥪Catering food services