ENTERSOFTONE - Redefining Business Software in an AI-powered Future
Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.
At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.
We are looking for a Application Support Specialist to join our high caliber team.
Your contribution to the success of the team
- Act as a key point of contact for clients, ensuring timely and effective communication
- Analyze and manage client support requests related to sales and field operations
- Provide ongoing support for mobile applications and assist clients in resolving system-related issues
- Guide clients on best practices and ensure optimal use of the systems
- Collaborate with internal teams to handle support requests and ensure high service quality
- Gather and analyze feedback from users and partners to identify issues and suggest improvements
- Work closely with ERP/CRM teams to support and deliver integrated solutions
- Implement and develop new features based on customer requests
Your Qualifications & Skills
- Bachelor’s degree in Computer Science, Information Systems, or a related field
- Strong knowledge of SQL (Microsoft SQL Server)
- Basic knowledge of PHP and Android Studio
- Ability to analyze business needs and processes
- Excellent command of Greek and English
- Team player with strong analytical thinking and a customer-focused mindset
Your Benefits:
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:
💰Competitive remuneration package
❤️Private health insurance plan
🏠Hybrid working model
💯Opportunity to work alongside people who are always eager to mentor
🚍Transportation with company’s bus from central stations
📖 Funded training & development opportunities
🥪Catering food services