Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale branded hotels will be added to our portfolio, both in Messinia and Athens.

Navarino Dunes Costa Navarino facilities include 766 bedroom units award winning Anazoe Spa, a 4,000m2 spa & thalassotherapy center, four multi-awarded, signature golf courses, over 20 fine dining venues, 5,000 m2 House of Events and a wide range of sports, such as the “Mouratoglou Tennis Center”, Bayern Munich football academy, Navarino Outdoor and many more.

W Costa Navarino, exclusively for adults and young adults over 12 years old, offers 226 stylish rooms, 2 bedroom suites and 3 bedroom villas with infinity private pools, staged in the Bay of Navarino with stunning Ionian Sea views, The Watersports Center, The Away Spa and gym with a heated 25m-long lap pool, including the new Navarino Agora, an open marketplace with retail, street food, open-air cinema and exciting programming throughout the day and night.

Costa Navarino is looking or a motivated and organized professional to oversee and facilitate the daily operations of TPOs (Third Party Operators) Tenants at Navarino Agora, Navarino Dunes, W, and Mandarin. This role reports directly to the Assets & Tenants Partnerships Senior Manager and requires close interaction with TEMES and Costa Navarino Hotels’ Operations Divisions to ensure smooth operations, high tenant satisfaction, and effective coordination across departments.

Responsibilities

• Oversee TPOs’ operational standards and conduct regular visits to tenants.
• Maintain daily contact and ongoing communication with tenants.
• Handle operational issues, complaints, and problem-solving follow-ups.
• Ensure delivery of FM Services in common areas (parking, security, cleaning, garbage collection, boat mooring).
• Cooperate with other TPOs and report on financial performance.
• Act as liaison between TPOs, Facility Management, and Marketing.
• Coordinate events, including open-air markets, festivals, and exhibitions.
• Issue PRs/POs through SAP to cover operational needs.
• Collect monthly turnover figures and report operational updates.
• Oversee contract procedures and ensure implementation.
• Coordinate CNAs trainings and TPO updates.
• Propose and monitor promotional, sales, and commercial actions.

• Bachelor’s degree, IEK diploma, or two-year technical certificate.
• Valid driving license. (Category B).
• High organizational skills, attention to detail, and courteous communication.
• Experience handling tenant complaints and negative reviews.
• Proficiency in Microsoft Outlook and general IT skills.
• Fluent in Greek and English.
• Strong follow-up and task completion abilities while maintaining confidentiality.
• Excellent customer service and interpersonal skills.

What We Offer:

• Competitive Compensation Package
• Private Medical Plan
• Accommodation in the vicinity of Costa Navarino (for non-Messinian associates)
• Meals Provided On-site

Personal & Professional Growth:

• Ongoing Training & Development Opportunities
• Potential for Task Force Assignments Abroad in Marriott Hotels
• Exposure to an International Work Environment

Wellbeing & Perks:

• Use of Costa Navarino Facilities (subject to internal policies)
• Access to the Support Room – Online Wellness Platform
• Discounts at Marriott Hotels Worldwide