Welcome to Domes Resorts!
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.
Domes Noruz Chania
We are currently hiring a Room Service Waiter for our 5* resort Domes Noruz Chania, an Autograph Collection, an ultimate luxury experience, located in the area of Chania, in Crete.
Some of the responsibilities:
Guest Service & Complaint Management
Ensuring maximum guest satisfaction by listening to their needs for the best possible service. Managing guest complaints and resolving them promptly.
Operations Management
Taking orders (food & beverage) by phone or by collecting the order card left by guests on their room door. Preparing the trolley that will be used for serving. Delivering the order to the guest’s room and serving it. Checking the floors for dishes or trolleys left by guests in the corridors.
Collaboration with Other Hotel Departments
Cooperating with all operational departments of the hotel to ensure maximum guest satisfaction.
Requirements
Useful to have:
A degree in Tourism / Hospitality is desirable but not required.
Good knowledge of English and optionally a second foreign language.
Relevant experience in a luxury hotel will be considered an asset.
What you will bring with you:
Excellent communication skills with a strong customer-centric approach.
Politeness, a pleasant and friendly personality.
Team spirit and willingness to cooperate.
Benefits
- Competitive Remuneration Package
- Continuous Training & Development opportunities
- Friendly Work environment
Domes Resorts is an equal opportunity Employer.
All applications will be treated in strict confidentiality.
Please note: Only short-listed candidates will be contacted.