Groups & Events Executive - NOŪS Santorini

Department: Groups & Events
Location: Santorini & Athens, Greece
Employment Type: Full-Time

About the Resort

Refined and elegant, NOŪS Santorini a member of Design Hotels / Marriott, masterfully balances contemporary design with the effortlessly minimalist style of the Aegean Sea. A Cycladic-made, all-new and original version of luxury is the key element that shapes NOŪS. Innovative and modern, it redefines the Cycladic resort experience.

As a 5-star, 119-room luxury property, NOŪS delivers high-end hospitality and elevated gastronomy to an international clientele seeking authenticity, refinement, and exceptional service.

About the Role

The Groups & Events Executive at NOŪS Santorini is responsible for coordinating and delivering group and event bookings after contract signature. Acting as the main point of contact for clients, travel agents, and internal teams, the role supports smooth communication, accurate system handling, and successful on-site execution. The position also includes welcoming travel partners through site inspections and familiarization visits, helping to build long-term relationships and future business.

Be charming by being approachable, confident, and respectful.

Stay in the moment by understanding guests' needs, taking ownership, and following through.

Make it memorable by being knowledgeable, sharing stories, and creating moments that feel personal.

Key Responsibilities

• Manage group and event bookings from contract signature through completion.
• Act as the main contact for travel agencies, companies, and direct clients.
• Coordinate with hotel departments (Front Office, F&B, Kitchen, Housekeeping, etc.) to ensure smooth delivery of services.
• Prepare Event Orders and Action Plans and participate in pre-event briefings.
• Be present during groups and events to support operations and resolve any issues.
• Conduct site inspections for group and event requests, presenting the hotel's rooms, public areas, and event spaces.
• Welcome and host travel agents, partners, and clients during site visits and familiarization (FAM) trips.
• Ensure FAM trips and visits are well organized and run smoothly.
• Maintain accurate group and event records in Opera PMS and Delphi, including rooming lists and updates.
• Follow up on deposits, payments, invoicing, and post-event feedback.
• Support the Groups Department in Athens when required.
• Proactively solve problems and adapt to last-minute changes to ensure successful delivery.

Requirements:

• Degree in Hospitality, Tourism, Business Administration, or similar.
• Previous experience in hospitality, groups & events, or sales is an advantage.
• Strong organizational and communication skills.
• Guest-focused attitude with a hands-on, problem-solving approach and attention to detail.
• Fluency in English; additional languages are a plus.
• Familiarity with Opera PMS and Delphi is preferred

Company Offers

• Career development opportunities.
• A distinguished and professional working environment
• Attractive and competitive salary
• Quality housing in Santorini (7 months)
• Private health insurance
• Meals on all working days