Lounge Host/ Hostess
About us
Empiria Group owns, manages, and operates a distinctive collection of luxury hotels and villas, members of The Luxury Collection and Design Hotels™ by Marriott International, located in some of Greece’s most iconic destinations: Santorini, Paros, and the Peloponnese.
With more than 30 years of expertise and a team of over 400 associates, Empiria Group is driven by a shared purpose: to create space for joy through elevated hospitality experiences. Our culture is shaped by four core values — finding joy, always elevating, exuding passion, and leading with purpose — guiding everything we do.
At Empiria Group, hospitality is more than a profession. It is a craft, a mindset, and a journey of continuous growth.
Role Overview
The Lounge Host / Hostess is responsible for creating a warm and welcoming first impression for all guests, managing reservations efficiently, and ensuring a seamless and enjoyable experience from arrival to departure. The role upholds the highest standards of service, professionalism, and guest care.
Key Accountabilities
- Welcome and assist arriving and departing guests at the lounge area with professionalism and courtesy.
- Greet, escort, and seat guests warmly; bid farewell ensuring guest satisfaction has been achieved.
- Provide attentive, respectful, and generous service to guests and colleagues at all times.
- Offer accurate information regarding ferry/ship schedules, boarding times, and port procedures.
- Maintain the lounge area in a clean, comfortable, and well-equipped condition at all times.
- Communicate effectively with ferry operators and transport services to remain updated on any delays or changes.
- Assist with luggage handling when required, ensuring a smooth guest experience.
Requirements
- Previous experience in a luxury lounge, high-end hotel, or premium guest services environment is preferred.
- Excellent command of English; knowledge of additional languages is considered an asset.
- Strong interpersonal, communication, and organizational skills.
Candidate’s Profile
- Pleasant, professional, and guest-oriented personality.
- Flexibility to respond to a variety of work situations and operational demands.
- Genuine passion for delivering exceptional levels of guest service.
- Proactive, attentive, and detail-oriented approach to guest care.
Benefits
At Empiria Group, our hotels are more than workplaces — they are environments where people grow, evolve, and find purpose.
- Staff accommodation with Wi-Fi and air conditioning.
- Half-board meal plan (Breakfast & Lunch).
- Continuous training and development opportunities.
- Career growth opportunities within Empiria Group and across Marriott International properties worldwide.
At Empiria Group we are proud to foster Equal Employment Opportunities regardless of race, color, ethnicity, religion, gender, age, disability, or sexual orientation. All applications are considered strictly confidential. After careful consideration of all the resumes received, we will only contact the candidates who meet the requirements of the job to arrange an interview.
You provide the Talent!
We provide the Space for Opportunity and Growth!