ENTERSOFTONE - Redefining Business Software in an AI-powered Future
Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe. With more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).
Driven by a clear vision and deep expertise, ENTERSOFTONE transforms innovation into tangible business value. Leveraging Cloud, Web, and AI technologies, we deliver reliable, intuitive, and scalable solutions—including ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile apps, and industry-specific tools—that help businesses work smarter, move faster, and grow sustainably.
At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.
We are looking for a Services Team Leader to join our high-caliber team.
Responsibilities:
- Lead and mentor the SFA/CRM services team
- Oversee end-to-end delivery of client projects and ensure high-quality outputs
- Serve as the primary point of contact for partners, ensuring seamless collaboration and alignment on projects
- Coordinate requirements analysis and validate configurations and testing
- Assign and prioritize support tickets across the team to ensure timely resolution
- Facilitate workshops, reviews, and solution optimization sessions
- Guide the team during training and post–go-live support
- Maintain effective communication with clients, partners, and internal stakeholders
- Monitor project progress, identify risks, and support continuous improvement
Requirements:
- Proven experience in CRM/SFA implementations and services delivery
- Previous experience in leading or mentoring teams
- Strong understanding of business workflows and best practices
- Excellent communication and stakeholder management skills, with a focus on partner relationships
- Ability to manage multiple projects and priorities
- Problem-solving mindset and focus on service quality
Your Benefits:
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:
💰Competitive remuneration package
❤️Private health insurance plan
🏠Hybrid working model
💯Opportunity to work alongside people who are always eager to mentor
🚍Transportation with company’s bus from central stations
📖 Funded training & development opportunities
🥪Catering food services