Canaves Collection is looking for an enthusiastic and detail-oriented Night Porter to join our team in beautiful Santorini. As a Night Porter, you will be the first point of contact for guests arriving at our luxurious properties during nighttime hours, ensuring their initial experience is seamless and welcoming.
Your role will involve managing guest check-ins/check-outs, addressing inquiries, and providing support for any requests that arise during the night. Additionally, you will be responsible for observing the premises to maintain safety and security, contributing to a tranquil atmosphere for our guests.
The ideal candidate is someone who has a strong passion for customer service, coupled with excellent communication skills. Previous experience in hospitality or a similar position is advantageous but not mandatory, as we value a positive attitude and willingness to learn.
Join us at Canaves Collection and become part of a dedicated team committed to creating exceptional experiences for our guests.
Key Responsibilities
- Welcome guests upon arrival and assist with check-in and check-out procedures
- Address guest inquiries and fulfill requests with a friendly demeanor
- Monitor the safety and security of the property throughout the night
- Handle any guest concerns or complaints efficiently and professionally
- Assist with any administrative tasks as directed by management
Requirements
- Prior experience in hospitality or a customer service role is preferred
- A strong proficiency in English is essential.
- Strong verbal communication skills
- Ability to provide outstanding customer service
- Detail-oriented with excellent organizational skills
- Capable of working independently and responsibly during night hours
- Basic understanding of safety and security procedures is a plus
Benefits
- Competitive Remuneration Package
- Accommodation on privately owned air-conditioned staff houses with WIFI and Laundry
- One Meal daily in staff restaurant plus 1 Snack during shift
- Transportation services provided to and from staff residences and workplaces.
- Continuous professional development
- Ongoing training opportunities to enhance both soft and hard skills
- Encouraging leadership and a friendly workplace atmosphere
- A working environment where you feel valued and appreciated
- Employee Recognition Programs
- Company team events and volunteering actions
- Uniform
- Discounts and Family Rates in group properties in Santorini