ENTERSOFTONE - Redefining Business Software in an AI-powered Future

Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).

Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.

At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.

We are looking for a Retail Technical Support Consultant to join our high caliber team.

Your Role

As a Retail Technical Support Consultant, you will support customers and resellers, provide guidance on Entersoft solutions, and collaborate with teams to ensure smooth operations.

Your Contribution to the Team

• Serve as a key contact for new and existing customers and resellers, providing guidance, answering questions, and supporting day-to-day needs.
• Capture customer feedback and communicate insights to the product and engineering teams.
• Advise and train users on Entersoft’s retail business solutions and software use.
• Liaise with consultants and developers’ teams to support smooth operations.

Your Qualifications & Competencies

• Bachelor’s or Master’s degree in Computer Science, Economics, or related fields.
• Eagerness to learn, proactive attitude, and passion for technology.
• Basic knowledge of databases (SQL) or software applications is a plus.
• Comfortable using MS Windows & Office.
• Strong communication, negotiation, and interpersonal skills.
• Able to prioritize tasks and multitask effectively.

Your Benefits

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

🚍Transportation with company’s bus from central stations

📖 Funded training & development opportunities

🥪Catering food services