Ella Resorts is a unique collection of luxury eco-chic resorts in the wider Mediterranean region, with a portfolio consisting of 5 seaside lifestyle resorts in Rhodes, Corfu and Crete. Each property assimilates and is designed to highlight the unique characteristics of its host location within a carefully selected setting rich in Greek history, culture, and stunning landscapes. In order to support our rapid growth we are seeking to hire a Front Desk Receptionist.
The Front Desk Receptionist is the first point of contact for all visitors, representing the company with professionalism and courtesy. This role ensures a welcoming atmosphere while providing essential office support and handling a variety of administrative functions. The person holding this position plays a key part in the smooth day-to-day operation of the office by assisting in the coordination of procedures and contributing to efficient workflows. By delivering a positive first impression, the Front Desk Receptionist upholds the company’s image and supports overall organizational effectiveness.
Key Responsibilities
- Greet all visitors, clients, and staff with warmth, professionalism, and a service-first attitude.
- Provide accurate information about Ella Resorts and direct inquiries to appropriate departments.
- Maintain a welcoming and polished reception area that reflects the brand’s 5-star standards.
- Handling the central call center - Answer and route incoming calls promptly and professionally.
- Handle email and written correspondence related to front desk operations.
- Coordinate management team appointments, meeting room bookings and ensure rooms are prepared for scheduled appointments.
- Coordinate flight and accommodation bookings to support business travel requirements.
- Provide overall Office Administration & Support, maintain inventory of office and kitchen supplies and reorder as needed to ensure smooth operations.
- Assist with administrative tasks such as filing, data entry, and document preparation.
- Monitor cleanliness and functionality of common areas and report maintenance issues.
- Ensure compliance with health, safety, and security procedures at the front desk.
- Maintain confidentiality and discretion in handling sensitive information.
- Coordinate with IT department on all office equipment.
Requirements
- Some experience as a secretary /executive assistant is a prerequisite
- Bachelor’s degree is a plus
- Excellent writing and communication skill in both Greek and English language required
- Familiar with MS Office (MS Excel and MS Word, MS PowerPoint, MS Outlook)
- Multi-tasking and Organizational skills
- Attention to detail
- Demonstrates ability to resolve problems timely and effectively
Benefits
- Competitive remuneration package.
- Company Bonus scheme, according to performance.
- Career opportunities.
- Private Medical Insurance.
- Company team events.
Ella Resorts provide exceptional guest experiences across its brand and our amazing Team members are at the heart of it.
We work together on your career so, Join the Team!