Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale branded hotels will be added to our portfolio, both in Messinia and Athens.
Navarino Dunes Costa Navarino facilities include 766 bedroom units award winning Anazoe Spa, a 4,000m2 spa & thalassotherapy center, four multi-awarded, signature golf courses, over 20 fine dining venues, 5,000 m2 House of Events and a wide range of sports, such as the “Mouratoglou Tennis Center”, Bayern Munich football academy, Navarino Outdoor and many more.
W Costa Navarino, exclusively for adults and young adults over 12 years old, offers 226 stylish rooms, 2 bedroom suites and 3 bedroom villas with infinity private pools, staged in the Bay of Navarino with stunning Ionian Sea views, The Watersports Center, The Away Spa and gym with a heated 25m-long lap pool, including the new Navarino Agora, an open marketplace with retail, street food, open-air cinema and exciting programming throughout the day and night.
The award-winning The Romanos, a Luxury Collection Resort and The Westin Resort Costa Navarino are seeking for a Recreation Team Leader. The selected candidate will, under the guidance of the Recreation Manager, insure the maintenance of the highest Standards of professionalism in all aspects of the operation. To ensure guests’ safety and satisfaction are provided whilst they utilize the facilities, smooth running of the Recreation Department. Responsible for a happy working environment and team.
Responsibilities
- Coordinate the operational responsibilities and standards of service, maintain hygiene standards regarding Fitness area, indoor pool- Jacuzzi- Steam -Sauna and the courts
- Communicate with guests and stay informed of all fitness, Kids and Entertainment Activities and developments.
- To ensure that all kid's and adults' entertainment activities run smoothly.
- Maintain a high standard of appearance and personal hygiene as laid down by the Recreation manager.
- Responsible for all stock control within the fitness department and ordering all products via SAP System, cleaning and disposables materials, amenities.
- Effectively use the finance platform and follow up all reservations according to group activities & Personal Training Sessions.
- Promote and sell / upsell all personal and group activities to Recreations department guests in a professional manner.
- Follow all H&S rules, hotel policies, SOPs and Brand Standards always. Guide and encourage team to do the same.
- Complaint handling in an effective manner, after relevant guidance by Recreation manager and prompt update of the GXP system
- Support the Recreation manager in the day-to-day operation. Organize and send all internal email communication with all relevant departments regarding administration (H.R, Finance, Purchasing).
- Attend all training and seminars provided by the company and continuously remain updated for all trends and market news
Requirements
- At least 2 years in a similar position in a hotel in the corresponding department.
- High School Diploma. Physical Education & Sports Science with focus on Sports Management Seminars.
- Ability to work under pressure, during peak periods on long or flexible shifts / flexibility – adaptability
- Ability to train the team in a positive and effective manner
- Problem solving - Multitasking skills / Imagination – creativity to improve operation excellence
- Ability to plan & organize the tasks to ensure the smooth operation
- Supervisory and delegation skills for operation excellence
- Ability to deliver memorable service and exceed guests’ expectations
- Communication skills, both verbal and written and email etiquette
- Team player and supportive/motivating behavior with the team
- Maintain a positive attitude with internal and external guests
Benefits
- Competitive compensation package
- On going training opportunities
- Accommodation in the vicinity of Costa Navarino (for non Messinians)
- Meals within the premises
- Private Medical Plan
- Use of Costa Navarino Facilities, according to the relevant policies