At CQS S.A., a company recognized as a Leading Employer in Greece and trusted partner for major organizations in telecommunications, energy, IT, retail, banking and insurance, we are driven by data, insights, and innovation. With a team of more than 1,650 professionals nationwide, we deliver high-value CRM solutions and empower businesses to reach their goals.
We are now looking for a Business Analyst to join our team. In this role, you will transform complex data into actionable insights, develop impactful dashboards, and support decision-making across diverse industries. If you have strong analytical skills, experience with Power BI and advanced Excel, and enjoy working in a dynamic environment where your analysis makes a real impact, then this opportunity is for you.
Main Responsibilities
- Understand and analyze business requirements and transform them into functional specifications
- Generate insightful analysis, reporting and data visualization to answer critical business questions, proactively identify notable trends and communicate business performance.
- Consult with other experienced analysts to develop dashboards and metrics in order to identify key performance drivers and uncover unique insights.
- Take ownership and develop customer’s reports that provide all the information needed.
- Work closely with the operational stakeholders and consult them through analysis in order to reach their targets.
- Oversee and assist in real time Monitoring
- Communicate targets and expectations to all stakeholders in a timely and clear form.
Requirements
- Bachelor’s Degree in Economics, Business Administration, Statistics or a related field.
- At least 2 years experience in business analytics in a high paced environment.
- Strong analytical and problem solving skills
- Strong knowledge of Microsoft Office (Advanced Excel skills) and data visualization tool of Power BI. Advanced skills on Power Bi will be considered as an asset
- Experience with business intelligence , data integration, analysis, reporting and data visualization.
- Ability to work in a constructive manner with a variety of customers, different levels of seniority and domain expertise.
- Very good verbal and written communication skills in English.
Benefits
- Competitive salary and benefits
- Career opportunities within a dynamically growing organization.
- A working environment that supports taking initiative and action.
- Hybrid working model