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Για εργοδότες
Leasing Operations Leader
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Job Title: Leasing Operations Leader

Department:  VW Financial Services Hellas AE

Reports to:  VWFS Hellas Director                                                   

 

Main Duties/ Responsibilities:

  • Stabilize the Leasing journey process and improve it continuously
  • Deputy to Leasing Director able to cover in times of absence incl. PoA
  • Key account for all SLA Services provided to or from VWFS Hellas.
  • Assist Leasing Partners to complete their tasks/targets on the basis of a standard reporting.
  • Monitoring of collaborating cooperation’s (quality of services, repair time, charge control). on the basis of a standard reporting
  • Cooperation with other VWFS or VW Bank units in order to achieve maximum levels of customer care.
  • Routine collaboration with VWFS HQ competence centers
  • Communicate and follow up with Clients and Partners requests or complains on the basis of a standard reporting.
  • Reporting, processing, and analyzing qualitative and quantitative data together with Controlling and Finance
  • Review Leasing processes with the goal of their complete digitization.
  • Working with the Leasing CMS system
  • Participate in Leasing projects, assisting to deliver projects on time within budget and with the desired outcomes aligned to objectives

Required Skills/Abilities:

  • At least 4 years relevant experience in similar positions – international companies are considered a plus
  • University degree (Master’s will be considered a plus)
  • Fluency in writing & talking in English Language
  • Excellent sales and customer service skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Proficient with Microsoft Office especially Excel (PowerPoint will be considered a plus)
  • Excellent Writing & Communication Skills
  • Strong sense of responsibility
  • Decision making ability
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ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ
Leasing Operations Leader
Αθήνα
2 μήνες πριν
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