Whether it’s groceries, a laptop, or sneakers, Svuum is delivering exclusively ecommerce purchases to consumers with express delivery services, focusing on an insanely quality CX.

Svuum is an innovative company focusing on customer oriented, quick and efficient last-mile delivery. Our team consists of passionate people who strive to elevate the level of experience and customer service provided to online shoppers located in the Greek market.

We are looking for an Parcel Operations Manager to Join our team!

Main activities:

-      Coordination of warehouse and operations employees shifts

-       Customer Support Interaction

-       Real-time handling of any given incident regarding delivery, warehouse etc

-       Ensure procedures application

-     People Management (Staff evaluation, etc)

-     Constant optimization οf procedures to ensure regular function of the BU

-      Suggest and apply platform improvements

-      Collaboration with other Departments

-      Act as an ambassador on Svuum’s vision, brand, and product

Mandatory Qualifications

• 3-5 yrs professional experience in Operation Dept in last mile / logistics company
• Excellent organizational and communication skills
• Operating under pressure and meeting tight deadlines
• Fluent in English
• Excellent use of Microsoft Office

What we offer:

• Competitive remuneration package 
• Cell Phone & Laptop
• Opportunity to work in a fast-growing organization
• Friendly, motivating environment and an amazing workplace