With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.

We are looking for an Atlassian Products Administrator / Engineer to join Qualco’s growing Business Process Improvement team, with the aim of running the day-to-day administration of our Atlassian Products, including user management, workflow design, configuration and automation, dashboard creation, and troubleshooting in accordance with company standards and best practices. S/he will work closely with Business Process Improvement team and roles across the organisation for achieving efficiency and operational excellence.

The Atlassian Products Engineer will have the key responsibilities to:

• Serve as the primary administrator for organization’s Atlassian products (Jira, Confluence, Bitbucket, etc.);
• Configure and maintain Jira workflows, fields, permissions, notifications, and plugins to support organizational processes;
• Create and maintain custom dashboards and reports in Jira to track project progress and identify issues;
• Integrate Jira with other tools used by the organization;
• Monitor system performance and capacity, and take proactive measures to prevent or resolve issues;
• Migrate data from legacy systems into Jira and Confluence;
• Write and maintain documentation related to Atlassian Products;
• Train new users on Atlassian Products;
• Serve as a liaison between the organization and Atlassian product related external stakeholders;
• Working with Business Process Improvement team and related roles across the organisation to continuously improve Atlassian Products, based on the business needs;
• Reviewing and approving requests for new user access to Jira;
• Reviewing new features and functionality that may need to be added based on internal stakeholder’s feedback;
• Communicating with internal stakeholders to gather requirements for new projects or changes to existing projects;

To be considered you must have:

• 5+ years of experience in a Jira Administrator role or similar;
• A Bachelor’s degree in the fields of Computer Science, Information Technology, Management Information Systems, or any other related field;
• Advanced knowledge of Jira and its plugins/addons;
• Experience working with the Atlassian suite of products (Jira, Confluence, Bitbucket, Bamboo, etc.);
• Specialization in business processes (BPMN, etc.);
• Ability to troubleshoot and solve complex technical problems;
• Good communication, problem-solving, organizational and time management skills;
• Attention to detail;
• Broad knowledge of software industry and technological trends;
• Fluency in English and Greek;

In addition, the following skills and qualifications will be considered as a plus for the ideal candidate:

• Knowledge of data modelling techniques, SQL and relational databeses (I.e. Oracle, MySQL, PostgreSQL, etc.);
• Specialization in visualization tools (Power BI, etc.);
• Process Automation and RPA.

On top of challenging work and a competitive salary, we are offering:

💸 Competitive compensation, ticket restaurant card, and annual bonus programs

💻 Cutting-edge IT equipment, mobile, and data plan

🏢 Modern facilities, free coffee and beverages, and indoor parking

👨‍⚕ Private health insurance, onsite occupational doctor, and workplace counselor

🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits

🤸‍♂️ Onsite gym, wellness facilities, and ping pong room

💡 Career and talent development tools

🎓 Mentoring, coaching, personalized annual learning and development plan

🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities

Your race, gender identity and expression, age, ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Disclaimer: Qualco collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.

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