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Κωδ:IT_FOS 03.2023
Group Front Office IT Services Administrator
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FOURLIS Group, one of the leading Groups of companies in Greece, Bulgaria, Cyprus and Romania in providing quality consumer goods, is currently looking to recruit:

Group Front Office IT Services Administrator

(ref.: IT_FOS 03.2023)

The Position:

Being a part of the IT team, reporting to the Group Front Office IT Services Supervisor, you will be responsible and accountable for:

  • Administering, monitoring, supporting, and maintaining the Group front Office applications to ensure the undisrupted operation of the Group IT (Stores IKEA & Intersport, E-commerce) & Telecommunication systems and the best Customer Service.
  • Providing Helpdesk services and ticketing based on SLA
  • Implementing all necessary IT routines and procedures
  • Providing 1st level support on all IT issues
  • Participating in IT related projects and new stores establishments

Qualifications & Competencies required:

  • Bachelor’s Degree (in Information Technology or related field will be considered as an asset).
  • At least 1 year of relevant work experience.
  • Achievement drive, initiative taking and problem solving skills.
  • Strong Customer Focus.
  • Team player.
  • Good planning, organizational and follow up skills.
  • Good communication and interpersonal skills. 
  • Ability to work under pressure and strict deadlines. 
  • Good command of the English language.

 

Qualifications considered as an asset:

Any training or certification in any of the below sections:

  • Experience in Retail Business Processes and Systems
  • Experience in ERP applications (preferably Microsoft Dynamics Nav)
  • Good Knowledge of Microsoft SQL RDBMS

 

We offer:

  • Competitive remuneration & benefits package
  • Extensive continuous training
  • Career & development prospects in FOURLIS Group

 

If you want to join our team, please send us your complete resume by 24/04/2023.

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