FOURLIS Group, one of the leading Groups of companies in Greece, Bulgaria, Cyprus and Romania in providing quality consumer goods, is currently looking to recruit:

Group Front Office IT Services Administrator

(ref.: IT_FOS 03.2023)

The Position:

Being a part of the IT team, reporting to the Group Front Office IT Services Supervisor, you will be responsible and accountable for:

• Administering, monitoring, supporting, and maintaining the Group front Office applications to ensure the undisrupted operation of the Group IT (Stores IKEA & Intersport, E-commerce) & Telecommunication systems and the best Customer Service.
• Providing Helpdesk services and ticketing based on SLA
• Implementing all necessary IT routines and procedures
• Providing 1^st level support on all IT issues
• Participating in IT related projects and new stores establishments

Qualifications & Competencies required:

• Bachelor’s Degree (in Information Technology or related field will be considered as an asset).
• At least 1 year of relevant work experience.
• Achievement drive, initiative taking and problem solving skills.
• Strong Customer Focus.
• Team player.
• Good planning, organizational and follow up skills.
• Good communication and interpersonal skills. 
• Ability to work under pressure and strict deadlines. 
• Good command of the English language.

Qualifications considered as an asset:

Any training or certification in any of the below sections:

• Experience in Retail Business Processes and Systems
• Experience in ERP applications (preferably Microsoft Dynamics Nav)
• Good Knowledge of Microsoft SQL RDBMS

We offer:

• Competitive remuneration & benefits package
• Extensive continuous training
• Career & development prospects in FOURLIS Group

If you want to join our team, please send us your complete resume by 24/04/2023.