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Κωδ:IT_SO 03.2023
Group IT Systems Operations Support Officer
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FOURLIS Group, one of the leading Groups of companies in Greece, Bulgaria, Cyprus and Romania in providing quality consumer goods, is currently looking to recruit:

Group IT Systems Operations Support Officer

(ref.: IT_SO 03.2023)

The Position:

Reporting to the Group IT Systems Administration Manager, you will be responsible and accountable for:

  • Administering, monitoring, supporting, and maintaining the Group systems infrastructure to ensure the undisrupted operation of the Group IT and Telecommunications systems and the best Customer Service to the Company’s users.
  • Providing 1st level support on all IT issues in Company’s users.
  • Participating in IT related projects and new functions establishments.

 

Qualifications & Competencies required:

  • Bachelor’s Degree (Degree in Information Technology or related field will be considered as an asset)
  • Up to 3 years of experience on similar job position.
  • Good knowledge on any of the below sections:
    • Installing and administering Microsoft’s OS pc clients.
    • MS Office
    • Active Directory operations
    • Mail infrastructure (both on premise and Office365) operations
    • Office Applications users’ operations
    • End users’ operations support
    • Managing IT Infrastructure
  • Experience in handling and monitoring project’s deliveries to internal clients
  • Experience in handling and monitoring external partners
  • Experience in users’ manuals fixing and training
  • Experience in supporting company’s Shareholders
  • Good command of the English language
  • Achievement drive, initiative taking and problem-solving skills
  • Strong Customer Focus
  • Good planning, organizational and follow up skills
  • Good communication and interpersonal skills
  • Ability to work under pressure and strict deadlines 
  • Willing to learn and embrace new technologies
  • Team Player

 

Qualifications considered as an asset:

Any training or certification in any of the below sections:

  • Microsoft OS client and servers
  • CompTIA ITF
  • Microsoft Systems Center suite
  • Office 365 suite
  • Microsoft SharePoint
  • Retail Business Processes and Systems

 

We offer:

 

  • Competitive remuneration & benefits package
  • Extensive continuous training
  • Career & development prospects in FOURLIS Group

 

If you want to join our team, please send us your complete resume by 24/04/2023.

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