Nexi Group is Europe's PayTech company which comes from a powerful strategic merger and integration of Nexi, Nets and SIA, which are among the biggest European players in digital payments with scale, capabilities and proximity to provide the simplest, fastest and safest payment solutions to People, Businesses and Financial Institutions, operating in high-growth, attractive European markets and technologically advanced areas with presence in more than 25 countries.

Nexi Greece is part of the European payment service provider, Nexi Group. At Nexi Greece people are at the center, with constant attention to their professional and personal growth.

For our new dedicated PowerCARD Competence Centre in Athens we are currently looking for a Production Support Engineer /DevOps in order to strengthen our IT Infrastructures Department.

• Executing all the operations in order to ensure availability and high performance of all the products supported by the team
• Providing second level support (including coordination of incidents/error tickets across all teams involved, root cause analysis, troubleshooting and development of preventive measures)
• Performing deployments for various software product releases
• Cooperating with other teams to configure and analyze products functionality
• Designing and executing Stress Tests within his/her competence
• Knowledge transfer to 1st level support teams
• Collaborating with products SMEs to perform troubleshooting by mapping user events to application modules
• Performing functionality analysis and provide application consulting
• Monitoring the supported products with corporate tools in order to prevent possible system failures
• Creation and maintenance of documentation for internal use and external audits
• Developing automations
• Cooperating with international teams

• Bachelor’s degree in Computer Science or related subject
• 3 or more years of related technical experience as an Application Engineer, System Administrator or in a comparable function
• Experience in Linux (Red Hat Enterprise) is a must, experience in scripting Languages (Batch, Shell), server software (Apache) and/or Middleware (JBoss) will be considered an asset
• Knowledge of distributed streaming platforms (Kafka, Redis), monitoring tools (Kibana, Dynatrace), CI/CD tools (Jenkins, Artifactory, Bitbucket), Integration-Testing Tools (JMeter, SoapUI) will be considered an asset
• Very good written and oral communication skills both in Greek and English, knowledge of Italian is a plus

• Working effectively with others in a team environment while enhancing a positive atmosphere
• Attention to detail and ability to work in a team
• Customer service orientation
• Ability to learn quickly and understand internal business processes / functions
• Ability to participate in 24/7 on-call support rotation with ticket support and escalation procedures

• Competitive salary
• Bonus based on performance
• Private medical program
• Company buses
• Hybrid Working Model – Teleworking 50%-50%
• Training and Development opportunities
• Continuous opportunities for career development in a dynamic, international environment

Dear Applicants,

After you submit your application, it will be evaluated by Nexi Greece's Human Resources Department and, if your academic and professional profile meets the requirements of the position in question, we will contact you to schedule a personal interview.

Your Personal Data will be processed by Nexi Greece in its capacity as Data Controller, according to the information you will find available in the below link;

https://www.nexigreece.gr/content/dam/nexigreece/download/privacy/EN-nexi-greece-processing-services-candidates-privacy-notice.pdf

For any clarification or objection related to the processing of your Personal Data by Nexi Greece, you may contact the Data Controller to the following email address; privacy.gr@nexigroup.com.

For more information about Nexi Greece please follow the below link;

https://www.nexigreece.gr/el/

https://www.nexigroup.com/en/