Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Role:

• Support PCs, laptops, mobile devices, peripherals, and workplace equipment
• Assist with video conferencing systems, monitors, printers, phones, and projectors
• Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
• Troubleshoot basic hardware, software, and connectivity issues
• Support walk-up IT desks or kiosks, when required
• Provide smart hands support for servers, network devices, and site equipment under remote guidance
• Help with basic router and switch installations
• Assist with datacenter-related tasks and backup activities
• Asset management
• Handle tickets and requests in ITSM systems

Requirements:

• min. 1 year of IT experience (or equivalent)
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• Strong knowledge of Windows 10/11, Office 365, and common enterprise applications
• Understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi)
• Familiarity with Active Directory, Azure AD, Exchange Online, and identity management
• Familiarity with ticketing system
• Good English
• Communicative and supportive attitude

Benefits:

• Buddy program
• International environment
• Job with purpose
• Staff discounts
• Unlimited employment contract
• Private Life and Health Insurance

Joining Hemmersbach, you will support our commitment to social responsibility. We prioritize 20% of our profits into our company owned organizations such as:
 

• Rhino-force.org: providing environmental protection for an endangered species
• Kids-family.org: taking care of children without parents in Poland and India, turning their shelters into homes.

Join our Team! Apply now and send us your CV IN ENGLISH!