Background: Colleague Productivity Products is a core area of Pfizer Digital, empowering colleagues with tools for finding and curating knowledge, collaborating on files and documents, meeting together virtually and in person, and communicating corporate messaging throughout the enterprise.

Job Overview: We are seeking a highly skilled and motivated Manager, Product Owner, that will lead our roadmap and strategy around these critical tools. This role is responsible for working with our external partners and internal stakeholders to create the roadmaps for these products. They will also lead and communicate the vision for these product categories and work with our training teams to empower Pfizer to use them effectively.

ROLE RESPONSIBILITIES

Product Roadmap Stewardship

Be the owner of multiple product roadmaps. Must be able to:

• Define and maintain quarterly/annual product roadmaps aligned to business objectives, customer needs, and budget constraints.
• Balance capacity across teams and vendors; proactively manage cross product dependencies and risks.
• Socialize roadmap decisions and trade‑offs with leadership and stakeholders, keeping plans current as data and priorities evolve.

Outcomes & KPI Ownership

Establish, track, and communicate the measures that define success. Must be able to:

• Set outcome based KPIs/OKRs for each product and the portfolio (e.g., adoption, satisfaction, reliability, cost to serve, cycle time, release frequency).
• Build measurement plans and instrumentation; ensure dashboards provide leading/lagging indicators and clear targets.
• Run regular performance reviews; identify insights and actions; adjust the roadmap and backlog to improve value realization.

Backlog Management & Delivery Readiness

Translate strategy into prioritized work for agile execution. Must be able to:

• Convert outcomes into epics/features/user stories with crisp acceptance criteria and definition of done.
• Maintain a transparent, continuously prioritized backlog across products; manage scope and aging.
• Prepare teams for delivery (grooming, PI/quarterly planning) and ensure increments land on time and meet quality standards.

Stakeholder Engagement & Voice of the Customer

Create a tight feedback loop with customers and partners. Must be able to:

• Lead discovery (interviews, surveys, telemetry) to validate problems, propositions, and experience quality.
• Represent the customer in decision forums; reconcile input from business owners, compliance, support, and engineering.
• Drive launch/adoption plans in partnership with change/training teams; measure and improve adoption and satisfaction.

Governance, Financials & Risk

Run the product as a business. Must be able to:

• Own investment cases and benefit realization; monitor budget vs. value and optimize run/grow/transform spend.
• Maintain product lifecycle governance (privacy, security, accessibility, compliance) and vendor/SOW performance.
• Identify and mitigate risks; maintain clear decision logs and auditable artifacts.

Communication & Leadership

Create clarity, generate energy, and deliver success across the portfolio. Must be able to:

• Craft a compelling narrative for strategy, outcomes, roadmap, and KPI performance; tailor communications for execs, teams, and customers.
• Make timely, transparent trade‑offs; drive alignment across Digital, business units, and vendors.
• Explain technical decisions in ways that non-technical folks can understand

Ecosystem & Integration Mindset

Ensure products fit together coherently and responsibly. Must be able to:

• Apply platform as product thinking; reuse standards, patterns, and shared services to speed delivery and reduce risk.
• Coordinate with architecture, security, data, and support teams to keep integrations and SLAs robust.

BASIC QUALIFICATIONS

• Education:
  • Bachelor's degree in Technology or a related field w/ at least 4 years of applicable experience
• Experience:
  • Proven experience in software development, large-scale applications, Generative AI, or a related field.
  • Experience in consumer digital products and associated technical project management roles is highly desirable.
• Analytical Skills:
  • Excellent analytical and problem-solving skills.
  • Ability to interpret complex data and translate it into actionable insights.
• Communication Skills:
  • Strong communication and presentation skills.
  • Ability to convey technical information to non-technical stakeholders effectively.

• Technical Skills:
  • Generative AI skill and experience using Generative AI.
  • Understand product roadmaps, backlogs and tools to facilitate
• Collaboration:
  • Ability to work collaboratively with cross-functional teams.
  • Experience in managing and prioritizing multiple projects simultaneously.
  • Experience leading cross-functional teams.
• Industry Knowledge:
  • Stay up-to-date with the latest trends and best practices in Generative AI.
  • Understand the product space assigned.

PREFERRED QUALIFICATIONS

• Master’s Degree