Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Role:
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Provide day to day local/remote desktop support
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Handle inbound calls and answer questions
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Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Requirements:
- Minimum 18 months of experience in a similar IT support role
- Ability to build relationships
- Excellent time management skill
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Benefits:
- Buddy program
- International environment
- Job with purpose
- Staff discounts
- Unlimited employment contract
- Private Life and Health Insurance
Joining Hemmersbach, you will support our commitment to social responsibility. We prioritize 20% of our profits into our company owned organizations such as:
- Rhino-force.org: providing environmental protection for an endangered species
- Kids-family.org: taking care of children without parents in Poland and India, turning their shelters into homes.
Join our Team! Apply now and send us your CV IN ENGLISH!