Key Responsibilities

• Implementation and Consulting Services: Provides consulting and implementation services for customer projects, bridging our PMS & POS software and their relevant ERP/CRM, ensuring smooth integration and functionality.
• Analysis and Solution Design: Conducts in-depth analysis and designs tailored ERP/CRM solutions integration to meet requirements of hospitality and F&B enterprises.
• Customization and Personalization: Tailoring and customizing the integration according to the unique business needs, ensuring optimal performance and alignment with organizational objectives.
• User Training and Support: Delivers comprehensive user training for the setup of the integration to ensure competence in usage. Provides ongoing support for any inquiries or challenges the users encounter.
• Client Service and Support: Serving as a primary contact for clients, fostering strong relationships and offering guidance to enhance their processes and maximize the benefits of the integration between our software and their ERP/CRM system.
• Internal Collaboration with other Departments: Collect requirements, analyze businesses, and communicate customer requirements to our development department.

Key Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, Computer Science, or relevant field.
• Fluency in English.
• Professional experience & Excellent understanding of business processes and ERP/CRM software requirements.
• Strong Knowledge of Tax, Accounting & Legal Requirements.
• Excellent use of Microsoft Office tools, especially Excel.

• Exceptional written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Ability to manage multiple tasks and prioritize needs effectively.
• Minimum 5 years' experience in a similar position.

What We Offer:

• Competitive salary
• Private Health Insurance
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• Hybrid work environment.