International Airport of Heraklion, Crete S.A. is seeking a:

Digital Transformation Head

Responsibilities:

• Leads efforts to modernize and optimize business processes through the adoption of digital tools, platforms, and strategies.
• Collaborates across departments to understand business needs, propose technology solutions, and implement digital projects that align with the organization’s strategic goals.
• Stands as highly analytical, tech-savvy and skilled at changing management professional, with a focus on enhancing operational efficiencies, delivering value through digital transformation and meeting the goals and objectives in line with the business goals of Heraklion Crete International Airport.
• Analyzes current business processes and identifies opportunities for automation and digital enhancements.
• Designs and executes digital transformation roadmaps in line with organizational objectives and goals.
• Stays updated on industry trends, tools and technologies to guide the organization’s digital growth.
• Analyzes business requirements and translates them into strategic S/4HANA implementation plan.
• Facilitates workshops and presentations to communicate roadmap strategies to stakeholders.
• Leads and facilitates blueprint workshops.
• Develops and executes change management plans to support smooth transitions for end-users, including training programs, digital literacy initiatives, and continuous learning resources tailored to SAP adoption.
• Identifies and mitigates risks associated with SAP implementations, ensuring compliance with internal policies, industry standards and regulatory requirements.
• Leads cross-functional digital transformation projects from initial concept through implementation and evaluation.
• Defines project scopes, objectives and deliverables while managing budgets and timelines.
• Uses Agile or similar project management methodologies to ensure timely, iterative, and quality delivery.
• Ensures projects are completed on time and within budget by effectively managing timelines and resources.
• Partners with various departments (e.g., Finance, HR, Business Development, Technical) to gather requirements, align objectives, and foster digital adoption.
• Serves as a bridge between technical teams and business units, translating technical details into strategic business value.
• Facilitates workshops, training, and presentations to drive understanding and commitment to digital initiatives.
• Utilizes data analytics to measure the impact of digital transformation initiatives and reports on KPIs, ROI, and other success metrics.
• Provides insights and recommendations for process improvements based on data analysis.
• Gathers feedback from stakeholders and end-users to iterate and enhance SAP solutions, ensuring sustained value delivery and adaptability to evolving business needs.
• Develops change management plans to support smooth transitions for end-users during digital transformations.
• Advocates for a digital-first culture by promoting digital literacy and continuous learning.
• Implements training programs and resources to support employees in adopting new tools and processes.

 Qualifications:

• Bachelor’s degree in information technology, or a related field.
• Master's degree and relevant certifications (e.g., Microsoft Power Platform Developer, Microsoft Power Platform Solution Architect) are considered a plus.
• Proven experience in digital transformation projects, process improvement, or similar role.
• Strong project management skills with experience in Agile or Lean methodologies.
• Proficiency in digital tools such as ERP systems, CRM platforms, automation software, and data analytics tools.
• Good understanding of SAP system, including modules such as SAP ERP, SAP S/4HANA and SAP Business Suite.
• Proficiency in Power BI for data visualization and business intelligence
• Experience in software development and coding, particularly in specific programming languages or platforms.
• Broad knowledge of platforms and systems used in a corporate environment.
• Knowledge of standard computer operating systems, hardware and support. Knowledge of operating characteristics of servers, server-based applications, data networking and various protocols.
• Solid understanding of Microsoft Azure, including Azure DevOps, Active Directory, virtual machines, SQL Database, App Services, and cost management.
• Comprehensive knowledge of SAP Business Suite, especially SAP S/4HANA.
• Broad knowledge and experience in planning, installation, integration, operation and maintenance of IT systems.
• Competent in cloud services, networking and servers, with experience in Enterprise support and cost optimization.

Preferred Skills:

• Change Management
• Cross-functional Collaboration
• Leadership, capacity for building team spirit and motivation.
• Focus on customer needs and responsiveness
• Skilled in developing and implementing process improvements.
• Excellent communication skills and ability to present complex concepts to non-technical audiences.
• Strong analytical and problem-solving skills, with a strategic mindset.
• Possesses organizational and project management, interpersonal and communication skills (verbal and written), and ability to manage/work with contractors.
• Ability to provide direction, communicate effectively both verbally and in writing, and drive projects to completion and on schedule, to scope, and within budget.
• Strong leadership skills with the ability to build, motivate, and manage high-performing ICT teams.
• Strong team spirit and sense of responsibility, good at discovering and solving problems.
• ·Ability to train, retain and motivate a skilled and diverse staff.