ICT ENGINEER

Location: Athens
Employment Type: Full-Time,  On-Site

Kariera Group is a leading key player for recruiting in the global job market. We empower employment through every product, service or initiative we produce and support, across Europe and Asia. We have one clear mission: to match the perfect candidate with the right job!

About the Role

We are seeking an ICT Engineer to join our on-site technology team. The ideal candidate will be responsible for maintaining, improving, and supporting our IT infrastructure while ensuring secure and efficient operations across the organization.

This role requires a hands-on professional who can manage and support both macOS and Windows environments, as well as cloud-based infrastructure and services, deliver high-quality technical assistance to users, and contribute to the continuous improvement of our ICT systems and services.

Key Responsibilities

• Manage and maintain on-site network infrastructure (LAN/WAN, firewalls, switches, wireless access points, VPNs).
• Administer and support Microsoft 365, Entra ID and other cloud services.
• Deliver 2nd and 3rd-level technical support for ICT systems and end users on macOS and Windows devices.
• Perform system monitoring, patching, and updates to maintain performance, security, and compliance.
• Support endpoint management, imaging, and software deployment across macOS and Windows systems.
• Participate in system upgrades, migrations, and the rollout of new technologies.
• Collaborate with external vendors and internal stakeholders for issue resolution and service optimization.
• Maintain accurate technical documentation and contribute to ICT process development.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3–5 years of experience in ICT support or infrastructure engineering.
• Hands-on experience with:
• Windows Server administration (AD, DNS, DHCP, GPO)
• Microsoft 365, Azure services and Entra ID
• Networking (Cisco, Fortinet, or similar)
• macOS and Windows desktop support and management
• Strong understanding of IT security principles and backup/disaster recovery practices.
• Excellent troubleshooting, communication, and documentation skills.
• Ability to work on-site and collaborate effectively with cross-functional teams.

Preferred Qualifications

• Certifications such as CCNA, AZ-500, AZ-104.
• Experience with device management tools (e.g., Intune).
• Familiarity with scripting (e.g PowerShell).
• Knowledge of ITIL processes or ISO 27001 standards.