At Ravenna, we are looking for an IT Systems & ERP Administrator with experience in Entersoft ERP/CRM/WMS, responsible for managing, maintaining, and developing information systems, providing technical support, and optimizing business processes through technological solutions.
About the job
The ideal candidate will have a wealth of experience tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones. This candidate should have prior experience working with information technology and understand the latest technology trends to ensure the technology in place is up to date.
Responsibilities
- Manage and maintain the delivery and efficiency of all IT Services
- Lead Entersoft ERP/CRM/WMS EBS Suite
- Develop high-level framework to ensure proposed IT solutions are aligned with improved business processes to enhance efficiency and productivity of business operations
- Contribute on the development of Data Analytics (BI)
- Manage technologies and provide administrative assistance for various systems
- Understand various IT troubleshooting and provide technical support
- Control and monitor data, network access and backup systems
- Negotiate and communicate with third-party software providers for new software's and troubleshooting
Qualifications
- Bachelor's degree in computer science or relevant field
- 2+ years of experience in related field will be considered as a plus
- Technical problem solving and communication skills
- Knowledge of market and technology trends in the specific area
- Familiarity with compliance and security standards and guidelines such as ISO 9001, 27001 etc will be considered as a plus
- Project Management Experience and Certifications (CAPM, PMP, Prince2 etc) , will be considered as a plus