CBS group is one of the largest Technology, Information Technology and Telecommunications groups, Key Systems Integrators of the Greek and Cypriot Market, with a powerful presence of 35 years and consists of Cosmos Business Systems SA, Cosmos Consulting, CBS LAN and CBS IT Systems (Cyprus) LTD. Our company's mission is to provide high quality integrated solutions in technology products and services to meet the needs of Private Business Sector and Public Sector Organizations, investing in people and knowledge, a combination that makes it competitive and efficient.
📍Location: Hybrid (Athens)
⏰ Type: Full-time
HelpDesk Software Engineer
The successful candidate will be part of the Software & Consulting Services department and will participate in the testing and support of application software throughout all phases of the project (development, system/regression/integration testing, support). In addition, he/she will be responsible for collecting application software support requests, diagnosing any first-level errors, and informing the application development team of any second-level fixes.
✨ What you’ll do:
Support and test software applications across all project phases
- Troubleshoot & resolve first-level issues
- Communicate with clients & document incidents
- Collaborate with Dev & QA teams for escalations
🛠 What we’re looking for:
- Degree in Computer Science / STEM field
- Experience in software support or similar role
- Knowledge of OS, databases & networks
- Team spirit + problem-solving mindset
- Native Greek & strong English
⚡Nice to have:
- Software development & database skills
- Experience with Agile/Scrum, Jira
- Availability for shift work
🗣️Soft Skills
- Ability to multitask & meet deadlines
- Team spirit & collaboration
- Adaptability and willingness to embrace new challenges
- Reliability & strong communication skills
- Attention to detail and pixel-perfect implementation
💼 What We Offer
- Competitive salary
- Hybrid work model
- Modern, inclusive, and collaborative work environment
- Continuous development and certification opportunities
- Long-term career prospects in a growing company
We are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, ethnicities, religions, beliefs, and ability status and all other diversity characteristics.
🔒 All submissions will be treated as confidential.
Dear Applicants,
After you submit your application, it will be evaluated by Cosmos Business Systems's Human Resources Department and, if your academic and professional profile meets the requirements of the position in question, we will contact you to schedule a personal interview.
Cosmos Business Systems, will process your Personal Data in its capacity as Data Controller, according to the information you will find available in the following link:
Privacy Notice for processing personal Data
For any clarification or objection related to the processing of your Personal Data by Cosmos Business Systems, you may contact the Data Controller to the following email address: dpo@cbs.gr