We are seeking a Platform Experience Specialist to bring our product to life through impactful demonstrations and client engagement. This is not a sales role. Instead, you will act as a product expert, supporting multi-layered global sales operations by showcasing the platform to prospects and ensuring clients are fully enabled through structured onboarding, training and support.
As part of a global team, you will work mainly across US time zones and markets, engaging with banks, fintechs, and credit unions as well as banks and fintechs worldwide. Your expertise will help prospects understand the value of our platform and empower clients to adopt and succeed with it.
Key Responsibilities
- Deliver tailored product demonstrations that highlight value and differentiation for banks, fintechs, credit unions, and related financial institutions worldwide.
- Collaborate with regional and global sales teams to align demos with customer needs, deal stages, and sales strategies.
- Act as a trusted product advisor during presales conversations, addressing both functional and business related questions.
- Develop and refine demo playbooks and narratives for different regions, industries, personas, and use cases.
- Provide feedback loops to product and marketing teams on customer requirements, objections, and emerging trends.
- Support sales enablement efforts, including training colleagues on demo best practices.
What We’re Looking For
- Exceptional presentation and communication skills and able to engage audiences across cultures and business levels.
- Strong product and technical curiosity, with a drive to deeply understand the platform.
- Experience in SaaS, fintech, or the financial services industry strongly preferred.
- Collaborative mindset with proven ability to work across global sales, product, and marketing teams.
- Comfortable working in an international environment, adapting to time zones, cultures, and diverse customer needs.
- English fluency at a business or native level is required; additional languages are a plus.
💼 Perks & Benefits
We take care of our people—because when you thrive, we thrive.
- 💸 Attractive salary & bonus schemes
- 🩺 Private comprehensive health insurance
- 🏡 Work from anywhere—flexibility is in our DNA
- 🧘 An environment we call “Heaven”: bright, comfortable, and inspiring
- 📚 In-house & external training opportunities
- ☕ Unlimited premium coffee (you'll need it to keep up with the fun)