Eurocatering S.A. is a leading Greek company, founded in 2000, with a guaranteed and qualitative connection to every aspect of the agri-food chain, all the way to the final consumer.
At Eurocatering, we cultivate and create innovative products that improve the quality of nutrition, offer convenience, and improve our lives.
Among our products and services, Freskoulis holds a prominent position. In 2004, it was the first to introduce fresh, packaged, ready-to-serve salads to the Greek Market, paving the way for easy and healthy eating.
Our vision is to bring health to people’s tables.
To achieve this, we start by caring for our people.
Every day, we collaborate, create as a team, and grow, always guided by respect and appreciation for each individual.
We believe that the success of the individual is rooted in the prosperity of the many.
Therefore, we give back the trust placed in us through CSR initiatives that support local communities and promote healthy nutrition.
Our Core Values:
Freshness: In our products, our ideas, our creativity, and in the way we work and collaborate.
Respect: Inclusion and recognition in a professional and dignified environment
Passion: Under any circumstances, we continue to work with boldness and enthusiasm toward our mission of bringing health to people's tables.
Flexibility: There is always a way, there is always a solution.
About the Role
As an IT Helpdesk Support specialist, you’ll be a key member of the Technology & IT Department, providing first-level support to internal users. You’ll ensure the smooth operation of IT systems and contribute to the continuous improvement of our infrastructure. The role reports to the IT Manager.
Key Responsibilities
- Support and troubleshoot PCs, laptops, printers (local & network), Android tablets, and mobile devices
- Provide assistance with Windows 10/11, Microsoft Office, and Microsoft 365 (Accounts, Teams, Groups, Mailboxes)
- Manage Active Directory users, groups, and access permissions
- Monitor and maintain servers and network infrastructure in collaboration with external vendors
- Configure and troubleshoot VPNs, Remote Desktop, Firewalls, Hyper-V, IPS/IDS
- Support business applications (e.g., Soft1) in collaboration with relevant departments
- Administer and configure the IP telephony system
- Oversee access control systems, CCTV, and alarm systems
- Participate in structured cabling and technical installations
- Log departmental IT needs and propose infrastructure improvements
Requirements
Degree in Computer Science or a related field (AEI/TEI/IEK)
At least 3 years of experience in IT support
Excellent command of English (written & spoken)
Strong analytical and troubleshooting skills
Experience with Microsoft 365 and Active Directory
Familiarity with networking concepts (IP, DHCP, VLANs)
Solid understanding of infrastructure, security systems, and cabling
Soft Skills
Problem-solving attitude in technical environments
Effective communication and end-user support orientation
Team spirit and willingness to collaborate
Ability to prioritize tasks and work methodically
Adaptability to technological changes
Strong attention to detail and information security
Benefits
Career development opportunities within the group
Competitive compensation package
Friendly and modern working environment
Discounts on “Freskoulis” products
Private health insurance (in line with company policy)
Eurocatering S.A. is an equal opportunity employer and does not discriminate based on gender, age, nationality, or any other personal characteristics.
If you wish to pursue a career in a safe and growth-oriented environment, you are welcome to submit your CV. We will contact all candidates who are selected for the evaluation process.
This information is considered confidential and will not be shared or disclosed to any third party for any reason, in accordance with the provisions of the General Data Protection Regulation (GDPR), as currently in effect.