When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.
Take a leap of certainty … with Ansys.
Join the Ansys Customer Excellence team and partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys’ business. As a hands-on expert in Ansys products, you will use advanced-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to advance your knowledge, experience, and business impact.
Key Duties and Responsibilities
- Learn and apply engineering expertise and knowledge of CFD simulation techniques to provide the highest level of technical support to customers and channel partners, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity.
- Take ownership of the customers problems, proactively engage with selected accounts to provide comprehensive CFD solutions. Contribute to technical activities throughout the sales opportunity lifecycle, interact with customers to understand their product design needs and engineering design workflows.
- Provide introductory training classes and contribute to the delivery of professional services for projects which may include collaborative work with other application engineers in the same or different disciplines.
- Gather customer requirements to support the improvement of Ansys software and collaborate with the Ansys product development teams to translate customer requirements into new product capabilities. Test new releases on industrial problems.
- Participate in internal corporate initiatives to share knowledge and to create best practices, both within and outside the discipline.
- Required education and degree type: BS or MS or PhD in Mechanical or Aerospace Engineering or a related field.
- Required minimum years of professional experience in an engineering environment: BS+0.
- Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages.
- Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English.
- Strong organisational and time management skills; possesses a sense of urgency.
- Ability to work on multiple projects across geographically diverse locations.
- Projects a professional image and demonstrates business acumen, driven to succeed
- Ability to travel up to 25% of time.
Preferred Qualifications and Skills
- Preferred education and years of professional experience in an engineering environment: MS+1
- Fluent in writing and speaking in French or German
- Demonstrated experience / internship applying simulation in industry
At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential in the knowledge that every day is an opportunity to observe, teach, inspire, and be inspired. Together as One Ansys, we are powering innovation that drives human advancement.
Our Commitments:
- Amaze with innovative products and solutions
- Make our customers incredibly successful
- Act with integrity
- Ensure employees thrive and shareholders prosper
Our Values:
- Adaptability: Be open, welcome what’s next
- Courage: Be courageous, move forward passionately
- Generosity: Be generous, share, listen, serve
- Authenticity: Be you, make us stronger
Our Actions:
- We commit to audacious goals
- We work seamlessly as a team
- We demonstrate mastery
- We deliver outstanding results