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Gaming System (LOTOS) Operations Specialist
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About Us:

OPAP is the top gaming company in Greece and among the most recognized ones in its sector worldwide. Our aim is to establish OPAP as a world-class entertainment and gaming company, having long-term strategic priorities focus on the customers, on the people, on the network, on the products and on the digital-technological capabilities. We are currently a highly esteemed employer, offering career opportunities and a unique work experience to exceptional professionals and talented young people, through our dynamic Selection & Recruitment Program as well as our Internship/Graduate Programs. Our main objective is to develop a high-performing Team by attracting new talents, as well as developing and creating stronger bonds between our people.

 

Your day to day will include:

  • Executing daily operations of lottery systems by effectively operating multiple applications
  • Monitoring and assessing the performance of LOTOS Gaming System according to operating standards
  • Participating in the enhancement of data quality and operational processes, performing regular control checks on data integrity and system reliability
  • Participating in projects for the upgrading / remodeling of the LOTOS gaming platform
  • Following-up and cooperating with internal and external stakeholders for the effective management of issues on production environment of LOTOS
  • Executing UAT to support IT team and vendors in the implementation of system improvements and modifications
  • Executing daily and drawing management processes to support lottery business operation and reconciliation controls
  • Monitoring ongoing business processes and established information security controls
  • Monitoring and assessing the performance of LOTOS Gaming System according to operating standards
  • Supporting the execution of corrective / improvement actions to the LOTOS Gaming System, according to the guidelines and directions
  • Proceeding to the necessary Configuration of Lotos Gaming System parameters according to business needs and standards
  • Participating in the planning and execution of the contingency plans to ensure high availability of lottery business operations

 

What you need to succeed:

  • BSc in Information technology or relevant field
  • 4+ years of experience in technical operations support roles
  • Very good knowledge of the gaming operations and procedures
  • Availability to work in shifts
  • Knowledge of IT service management/ticketing systems
  • Strong analytical and problem-solving skills
  • Good communication and interpersonal skills
  • Strong customer-support orientation with keen attention to detail
  • Ability to work effectively under deadlines
  • Excellent command of the English language (oral and written)
  • Proficient MS Office user

 

 

What we offer to our candidates:

  • Opportunity to work with #dynamic people full of #passion #integrity & #fun
  • Modern & award winning workplace environment
  • Competitive compensation package
  • Competencies’ & Career Development opportunities
  • Private health coverage

OPAP Group is an equal opportunity employer

 

Does this sound like you? If yes, we would love to meet you!

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ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ
Gaming System (LOTOS) Operations Specialist
Αθήνα
πριν 4 μήνες
Με κάποια εμπειρία
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