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Shop & Trade is seeking for an IT Assistant to be part of its IT Operations Team.
- Support and guide users in the correct use of information systems
- Actively involved in the support of ERP Entersoft
- Perform UAT tests before Go Live of new Developments
- Consult internal users to ascertain needs and to ensure that facilities meet user or project requirements of the business
- Provide user training, support, advice and feedback regarding the ERP usage with new add-ons and developments
- Escalation to Vendors in order to resolve issues, such as bug fix requests
- Experience with creating and maintaining documentation and operation guides.
In order for your profile to match the position, you need to have the following skills:
- Bachelor’s degree in Computer Science, Information Technology or related field.
- 2+ years of professional experience with IT projects support ERP’s on business custom procedures.
- Experience on Entersoft ERP would be an asset.
- Good knowledge of the following: Office 365, VBA, MS SQL Server.
- Team spirit and ability to coordinate several activities across the company.
- Military obligations fulfilled if applicable.
The company offers:
- Excellent working environment
- Competitive remuneration package
- Opportunities for career growth and development