Job Description:

The HR Manager is responsible for overseeing all core functions of the Human Resources department, reporting directly to the HR Director. This role includes managing recruitment, performance management, succession planning, learning and development, compensation and benefits, and labor law compliance. The HR Manager also serves as a vital link between employees and managers, helping to foster a positive organizational culture and uphold the company’s core values.

Applicant’s main accountabilities:

• Oversee the recruitment, onboarding, and retention of employees, ensuring staffing aligns with operational needs.
• Support the performance appraisal procedures and training programs.
• Ensure HR administrative processes (contracts, payroll, benefits) are executed efficiently and with utmost confidentiality.
• Act as the main point of contact for managing and resolving employee complaints and grievances, ensuring fair, consistent, and confidential handling.
• Drive employee engagement and satisfaction by fostering a positive work environment and promoting the company’s culture of excellence.
• Monitor and ensure compliance with HR policies, procedures, and local labor laws, mitigating potential risks to the organization.
• Contribute to HR strategy development in partnership with the HR Director, including the implementation of key HR projects and initiatives.
• Form reports and presentations regarding HR metrics (e.g., turnover rates, cost per hire, etc.) to provide decision support.

Applicant’s main qualifications:

• Bachelor's degree or equivalent in Business Administration, Organizational Psychology, or relevant field.
• Master’s degree or equivalent in Human Resources Management, Hospitality or relevant field is an advantage.
• Minimum of 3 years of HR management experience, preferably within the hospitality industry.
• Experience in effectively handling employee complaints, grievances, and conflict resolution.
• Fluency in English; knowledge of other languages is a plus (preferably German).
• Excellent knowledge of MS Office (excel, in particular).
• Strong knowledge of local labor laws and HR prectices.
• Stay abreast of best practices and employment laws/ regulations.

Applicant’s main capabilities & values:

• Integrity and confidentiality.
• Excellent organizational skills (to prioritize important tasks) as well as sound judgement.
• Ability to generate ideas and effective problem-solving skills.
• Excellent communication (active listening), negotiation skills and influence ability.
• People oriented and results driven.
• Reliable with an ability to multi-task and work well under pressure.

Company information and benefits:

The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided.

Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs.

Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.