Job Overview

We are seeking a detail-oriented and proactive Spanish-Speaking E-Shop Administrator to manage and maintain our online store. The ideal candidate will ensure smooth daily operations of the e-commerce platform, provide excellent customer support in Spanish, and optimize product listings to drive sales and customer satisfaction.

Key Responsibilities

• Manage and update product listings (descriptions, images, stock levels)
• Translate and localize product content into Spanish
• Monitor and process online orders, returns, and refunds
• Provide customer support via email, chat, and phone in Spanish
• Coordinate with logistics and warehouse teams to ensure timely deliveries
• Assist in promotional campaigns, discounts, and seasonal sales
• Optimize product pages for SEO and conversion

• Create, schedule, and send newsletters to Spanish-speaking customers
• Plan and publish social media posts (Facebook, Instagram, etc.)

Requirements

• Native or fluent Spanish (written and spoken)
• Good command of English (preferred)
• Strong organizational and multitasking skills
• Attention to detail and accuracy
• Basic knowledge of SEO principles
• Customer-service oriented mindset

Preferred Qualifications

• Previous experience in e-commerce administration
• Familiarity with digital marketing tools
• Basic understanding of analytics tools (Google Analytics, etc.)