Key Responsibilities
Operational Leadership: Oversee the daily operations of multiple F&B outlets, ensuring smooth service and alignment with brand and company standards.
Team Management: Lead, train, and motivate outlet managers, supervisors, and service teams to achieve high performance and exceptional guest experience.
Guest Experience: Ensure each outlet delivers personalized, efficient, and high-quality service in line with 5-star hospitality standards.
Financial Performance: Monitor budgets, control costs, and analyze sales reports to maximize profitability while maintaining service excellence.
Quality & Standards: Enforce hygiene, safety, and service procedures across all outlets, conducting regular audits and training sessions.
Coordination: Collaborate with the Culinary, Events, and Beverage teams to support menu development, promotions, and special events.
Continuous Improvement: Review guest feedback and implement action plans to drive service enhancement and operational efficiency.
Reporting: Provide performance updates, forecasts, and recommendations to the Food & Beverage Manager and Executive Team.
Qualifications & Experience
- Previous experience as an Outlet Manager or Assistant F&B Manager in a luxury resort or fine-dining environment.
- Strong leadership and organizational skills with the ability to manage multiple venues simultaneously.
- Excellent communication and interpersonal abilities with a guest-centric mindset.
- Financial acumen and experience managing budgets and cost controls.
- Solid understanding of F&B operations, service standards, and HACCP guidelines.
- Proficient in MS Office and POS systems.
- Fluent in English; additional languages are an advantage.
What we offer
Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training.
What we offer
Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training.